We're always happy to hear from you! Whether it's a technical question, feedback about Birde, you're a content provider who wants to be featured on Birde or have PR question, please email us and we will get back to you ASAP.

Birde

<p>Yes, we can provide a tax invoice for any order made. Simply contact us with your request, and we will send the invoice to you as an attachment for your records.</p>

Yes, we can provide a tax invoice for any order made. Simply contact us with your request, and we will send the invoice to you as an attachment for your records.

Can I get a tax invoice or receipt for my order?

Shipping Policy

Returns & exchanges

Gift cards

Ordering

What’s in the Box?

Setting up your Birde Smart Phone App

How to pair your Birde Player to a Wi-Fi Network

How to download new Birde Seeds + Tap & Play Books

How to connect your Birde to your Smart TV

How to charge your Birde Player

Setting up Birde

How does Birde work?

Do I need Wi-Fi for Birde to work?

I’ve lost something!

How do I know if my Birde Player is charging?

Do I need the Birde Smart Phone App?

How can I clean my Birde Player?

What devices are supported?

FAQ’s

My Birde won’t connect to my Wi-Fi.

My Birde says “content not available, notification sent”

My new Birde Seeds won’t work

My Birde Seed or Tap and Play Book didn’t finish downloading

How do I update my Birde Player’s Software?

What do the symbols next to my seeds mean?

Trouble Shooting

Can I use Seeds with multiple Birde players?

What can I do if my Tap & Play Books are missing content or stickers?

How can I track my parcel without an account?

Can I get a tax invoice or receipt for my order?Updated 9 months ago