We're always happy to hear from you! Whether it's a technical question, feedback about Birde, you're a content provider who wants to be featured on Birde or have PR question, please email us and we will get back to you ASAP.

Birde

<p>If your Tap &amp; Play Books are missing stickers, please let us know the order details so we can arrange for the missing sticker to be sent to your current postal address. If the books are not showing in the app, verify the email address used for purchase matches your Birde account. Once confirmed, we&apos;ll ensure the books are added to your app.</p>

If your Tap & Play Books are missing stickers, please let us know the order details so we can arrange for the missing sticker to be sent to your current postal address. If the books are not showing in the app, verify the email address used for purcha

What can I do if my Tap & Play Books are missing content or stickers?

Shipping Policy

Returns & exchanges

Gift cards

Ordering

What’s in the Box?

Setting up your Birde Smart Phone App

How to pair your Birde Player to a Wi-Fi Network

How to download new Birde Seeds + Tap & Play Books

How to connect your Birde to your Smart TV

How to charge your Birde Player

Setting up Birde

How does Birde work?

Do I need Wi-Fi for Birde to work?

I’ve lost something!

How do I know if my Birde Player is charging?

Do I need the Birde Smart Phone App?

How can I clean my Birde Player?

What devices are supported?

FAQ’s

My Birde won’t connect to my Wi-Fi.

My Birde says “content not available, notification sent”

My new Birde Seeds won’t work

My Birde Seed or Tap and Play Book didn’t finish downloading

How do I update my Birde Player’s Software?

What do the symbols next to my seeds mean?

Trouble Shooting

Can I use Seeds with multiple Birde players?

How can I track my parcel without an account?

Can I get a tax invoice or receipt for my order?

What can I do if my Tap & Play Books are missing content or stickers?Updated 15 hours ago