We're always happy to hear from you! Whether it's a technical question, feedback about Birde, you're a content provider who wants to be featured on Birde or have PR question, please email us and we will get back to you ASAP.

Birde

Please check our list of supported devices to ensure your Smart TV or Media Streaming Device is supported.<ol><li style="line-height: 2;">Go to the App store on your supported Smart TV or Media Streaming Device. Search for &#x2018;BirdeTV&#x2019; and download our TV App.</li><li style="line-height: 2;">Enter the same Birde username and password you created in your Birde Smart Phone App.</li><li style="line-height: 2;">Turn your Birde Player on and wait for it to say,&#xA0;&#x201C;TV Connected&#x201D;. The Birde will light up blue which indicates it is connected to the TV.</li><li style="line-height: 2;">Tap a Video Seed against the Birde Player to play the video on the TV.</li></ol>

Please check our list of supported devices to ensure your Smart TV or Media Streaming Device is supported.

How to connect your Birde to your Smart TV

Setting up Birde

Shipping Policy

Returns & exchanges

Gift cards

Ordering

What’s in the Box?

Setting up your Birde Smart Phone App

How to pair your Birde Player to a Wi-Fi Network

How to download new Birde Seeds + Tap & Play Books

How to charge your Birde Player

How does Birde work?

Do I need Wi-Fi for Birde to work?

I’ve lost something!

How do I know if my Birde Player is charging?

Do I need the Birde Smart Phone App?

How can I clean my Birde Player?

What devices are supported?

FAQ’s

My Birde won’t connect to my Wi-Fi.

My Birde says “content not available, notification sent”

My new Birde Seeds won’t work

My Birde Seed or Tap and Play Book didn’t finish downloading

How do I update my Birde Player’s Software?

What do the symbols next to my seeds mean?

Trouble Shooting

How to connect your Birde to your Smart TVUpdated a year ago