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Birde

Oooops! You went on a holiday and left your charging dock behind, or your little one&apos;s favourite seed has been lost in the abyss of the toy box!&#xA0;We totally get it, these things happen. Just send us an email, our address is&#xA0;<a data-fr-linked="true" href="mailto:contact@birde.co" style="font-size: 14px;">contact@birde.co</a>&#xA0;and one of our friendly Customer Support Team Members will help sort it out.

Oooops! You went on a holiday and left your charging dock behind, or your little one's favourite seed has been lost in the abyss of the toy box!

I’ve lost something!

FAQ’s

Shipping Policy

Returns & exchanges

Gift cards

Ordering

What’s in the Box?

Setting up your Birde Smart Phone App

How to pair your Birde Player to a Wi-Fi Network

How to download new Birde Seeds + Tap & Play Books

How to connect your Birde to your Smart TV

How to charge your Birde Player

Setting up Birde

How does Birde work?

Do I need Wi-Fi for Birde to work?

How do I know if my Birde Player is charging?

Do I need the Birde Smart Phone App?

How can I clean my Birde Player?

What devices are supported?

My Birde won’t connect to my Wi-Fi.

My Birde says “content not available, notification sent”

My new Birde Seeds won’t work

My Birde Seed or Tap and Play Book didn’t finish downloading

How do I update my Birde Player’s Software?

What do the symbols next to my seeds mean?

Trouble Shooting

I’ve lost something!Updated 2 years ago