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FAQ’s

Find answers to the most common questions.

How does Birde work?

The Birde system is made up of four key elements: Birde Player, Birde Seeds, Birde Smart Phone App, BirdeTV app.

Do I need Wi-Fi for Birde to work?

A 2.4ghz Wi-Fi connections is needed for two reasons. 1. To download new seeds. 2. To stream your Birde player to a compatible smart TV.

I’ve lost something!

Oooops! You went on a holiday and left your charging dock behind, or your little one's favourite seed has been lost in the abyss of the toy box!

How do I know if my Birde Player is charging?

When your Birde Player is turned off and connected to its charger, it will intermittently flash green.

Do I need the Birde Smart Phone App?

The Birde Smart Phone App allows you, the parent or care giver, to change or skip tracks, monitor & change the volume, monitor screen time, check battery life and to and purchase Birde Seeds or Tap and Play Books.

How can I clean my Birde Player?

There's no denying that kiddos can be grubby little beings. So, if you do discover smooshed banana on the Birde, it's super easy to clean.

What devices are supported?

A list of compatible Smart Phones and Smart TV devices which support the Birde App and BirdeTV App.